Terms of service

Terms of Service

Trivendra Ayurvedic Pharmacy

Website: https://trivendra.in

Last updated: January 8, 2026

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute, controversy, or claim arising out of or relating to these Terms, the use of this website, or the purchase of products shall be subject to the exclusive jurisdiction of the courts located in Bhiwani, Haryana, India.

These Terms of Service (“Terms”) govern your use of the website and services operated by Trivendra Ayurvedic Pharmacy (“Trivendra”, “we”, “our”, or “us”). By accessing or using our website, placing an order, or purchasing any products, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our Services.

1. Eligibility & Use of Website

By using our Services, you confirm that:

You are at least 18 years of age, or using the website under parental supervision
You will provide accurate, complete, and current information
You will not use our website for unlawful or unauthorized purposes

2. Products & Information

We sell physical ayurvedic products intended for general wellness purposes.

Product descriptions, images, and information are provided for reference only
Actual product packaging may vary slightly
Our products are not intended to diagnose, treat, cure, or prevent any disease
Consult a qualified healthcare professional before use, especially if pregnant, nursing, or under medical treatment

3. Orders & Payments

All orders are subject to acceptance and availability
We reserve the right to cancel or refuse any order at our discretion
Prices are listed in INR (₹) and may change without notice
Payments are processed securely via third-party payment gateways
We do not store your card or banking details

4. Shipping & Delivery

Orders remember shipped within the estimated timeline mentioned at checkout
Delivery timelines may vary based on location and courier partner
We are not responsible for delays caused by courier companies, natural events, or incorrect address details

5. No Return Policy & Exchange Policy

❌ No Returns

We do not accept returns for any products once delivered.

Exchange (Damaged or Broken Products Only)

An exchange will be provided only if the product is received in a damaged or broken condition.

Conditions:

The issue must be reported within 48 hours of delivery
An unboxing video is mandatory as proof
Product must be unused and in original packaging

Approved exchanges will be replaced with the same product only.

6. User Accounts

If you create an account:

You are responsible for maintaining the confidentiality of your login details
You are responsible for all activities under your account
We may suspend or terminate accounts found violating these Terms

7. Intellectual Property

All content on this website, including:

Logos
Text
Images
Graphics
Product designs

is the property of Trivendra Ayurvedic Pharmacy and may not be copied, reproduced, or used without prior written permission.

8. Prohibited Activities

You agree not to:

Misuse the website
Attempt unauthorized access
Upload malicious code
Violate applicable laws or regulations
Infringe intellectual property rights

9. Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid by you for the product

10. Indemnification

You agree to indemnify and hold harmless Trivendra Ayurvedic Pharmacy from any claims, damages, or expenses arising from your misuse of the Services or violation of these Terms.

11. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect and use your personal information.

12. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Bhiwani, Haryana, India.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date.

📞 Contact Information

For questions regarding these Terms, please contact: